Delhi Tourism was awarded the Prestigious Excellence in Customer Experience Award by the Indian Express Group at the Infocomm 2019 Conference held in Mumbai on 18 September 2019. Representing Delhi Tourism at the event, Sh. The award was presented to Sudhir Sobti, Chief Manager (PR & Publicity). In creating its presence through solid digital initiatives, the business award recognizes Delhi Tourism’s path-breaking accomplishments. Delhi Tourism has been selected for this award by a team of Editors of Express Computer Magazine, India’s leading IT business magazine from the Indian Express Group.
The significance of a digital strategy is enormous, and almost every Indian company is making its bets on a wide-ranging digital strategy because its future depends on it. With interactive quizzes and event data — on-going and on-going— Tourism has also made an effort through its social media campaign to engage locals and travellers with lesser-known attractions in the domestic capital.
The robust internet presence of Delhi Tourism has resulted in a steady increase in the online community through which the Corporation seeks to provide more information on tourism and film facilities in Delhi.