From the mist-cloaked cliffs of Cherrapunji and the pine-scented hills of Shillong, to the river-drifting calm of Kolkata and the royal scent of agar trees in Agartala, Polo unveils more deliberate experiences at each of its four flagship properties.
Polo Hotels & Resorts has long held a conviction that most luxury hospitality ignores: the best hotel experience is the one that is inseparable from the place it inhabits. Today, the group reaffirms that conviction with the formal launch of a deepened, property-specific experiences programme across its four flagship properties — Polo Towers Shillong, Polo Resort Cherrapunji, Polo Hotel Agartala, and Polo Floatel Kolkata.
This is not just a rebrand. It is a sharper articulation of what Polo has always practised — travel experiences rooted in local culture, season, and landscape. Designed for the evolved traveller who seeks stories, not just stays, each Polo property now offers a portfolio of curated experiences that are as distinct as the destinations they occupy.
“Polo didn’t arrive in Northeast India. It grew from here. Our journey started in mist, music, monsoon, and the warmth of hosts who knew the land like their own breath. Today, Polo isn’t just on the map — we’re in the memory.”
Polo Resort Cherrapunji — Where the Mist Earns Its Name
Watching over the Seven Sisters Falls from the cliffs of Sohra, Polo Resort Cherrapunji is the natural stage for experiences that only this extraordinary landscape can produce. The resort has developed a set of deeply immersive programmes that turn the property’s natural surroundings into active participants in the stay.
Guests may begin the day drifting in the infinity pool with a floating breakfast, hearty dishes and aromatic brews served on a tray as the valley softens below. For those drawn further into the landscape, Breakfast by the Falls positions guests beside cascading waterfalls, where moss-covered stones and cool spray become the backdrop for a morning meal. Adventurous guests can try traditional fishing, cast a line, feel the cool flow of water, and share moments of quiet anticipation with the rhythm of the land.
Come evening, the resort offers a Seven Sisters Storytelling dinner — a seven-course curated menu beside the infinity pool, handcrafted cocktails carrying the scent of Cherrapunji’s orange groves, candlelight reflecting across still water, and the distant hum of waterfalls setting a pace that requires no hurry. A Magical Picnic by the Falls extends this spirit to the daytime — blankets, a picnic basket, and the falls at arm’s reach.
Beyond the resort, curated trails lead guests to Mawlynnong Village, the Living Root Bridges, Nohkalikai Falls, Arwah Cave, and Kynrem Waterfall — each stop a chapter in a landscape that has been telling stories for centuries.
Polo Towers Shillong — The Crossing Where the City Meets the Hills
In Shillong — the city that taught India what hill station culture could feel like — Polo Towers has for decades been the address of choice for those who want the best of both worlds: urban convenience and the pine-scented ease of Meghalaya. The property’s experience offering is built around this duality.
Guests at Polo Towers Shillong find Tring Tring, the hotel’s signature evening experience — hookah sessions, live music every Friday through Sunday, and a room that hums with stories and laughter in equal measure. The misty hills begin where the city noise ends, and Polo’s curated local journeys ensure that everything worth seeing in Shillong — from Police Bazaar’s handwoven textiles to the Cherry Blossom Festival in November — is within easy reach from the property.
The two-hour drive connecting Polo Towers Shillong to Polo Resort Cherrapunji is itself a journey — past ML 05 Cafe and through the green spine of Meghalaya — and represents the only hospitality experience in the region that lets a guest move seamlessly between hill city culture and cliffside wilderness within a single itinerary.
Polo Hotel Agartala — The Heritage Crown of Tripura
In Agartala, the Polo Hotel arrives carrying the scent of agar trees and the weight of Tripura’s layered history. The city is one of India’s most interesting capitals — home to the Ujjayanta Palace, Neermahal water palace, the sacred Matabari Tripureswari temple, and the Sipahijala Wildlife Sanctuary. At Polo Hotel Agartala, the guest experience is anchored in this rich context.
The property’s curated luxury bath experiences — the Hydra detox bath, the Mist collection of salt, rose, and lavender soaks, and the Beauty fragrant soak with chilled accompaniments — offer a distinctly Polo form of restoration: thoughtful, sensorial, and rooted in the hotel’s design language. Dining at Three81 brings the culinary traditions of Tripura to the table, and the hotel’s curated two-day itinerary guides guests through Ujjayanta Palace, Neermahal, Matabari, and Sipahijala in a sequence that feels unhurried rather than checked off.
Polo Floatel Kolkata — The City That Drifts
Polo Floatel Kolkata is not a hotel beside a river. It is a hotel that is of the river — heritage design, panoramic decks, and the Hooghly moving beneath it all. This is where Kolkata reveals itself at its most unhurried.
The property’s signature Nauka Ride drifts guests along the river at a pace the city above never allows — cool breezes, heritage views gliding past, a curated picnic basket with a choice of desi or videshi menus, and a Polaroid photograph to carry the memory home. Mornings begin with the Mullik Ghat Flower Market, afternoons unfold through lively bazaars and Kumartuli’s idol-making workshops, and evenings return guests to the calm of the ghat and the rooftop bar overlooking the illuminated Howrah Bridge.
For those who want the full arc of the city, Polo Floatel is the only hotel that lets you experience Kolkata from the water, then step into it on foot — Victoria Memorial, Princep Ghat, Park Street, St. Paul’s Cathedral, and the Botanical Garden all within easy reach, with the river always there to come home to.
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