Finnair continues to invest in the customer experience by announcing the opening of its brand-new Finnair Lounge on July 9th, 2024. Located on the Schengen side of Helsinki Airport, near gate 21, the lounge is designed to provide unparalleled comfort and convenience to travellers.
Enhanced Comfort and Convenience
“We are delighted to announce the opening of our new Schengen lounge, providing even more space and comfort before take-off. Responding to the feedback from Finnair Plus tier members, the lounge features also an exclusive Finnair Platinum Corner for Finnair Plus Platinum and Platinum Lumo members to enjoy,” said Ole Orvér, Chief Commercial Officer at Finnair.
The new Finnair Business Lounge can be accessed by Business Class Classic and Flex ticket holders, and Finnair Plus Gold members. Lounge access can also be purchased as a travel extra during ticket booking, via Manage booking, or through the Finnair app.
Spacious and Versatile Lounge Design
“With increased space, the new Finnair Lounge comfortably accommodates up to 440 guests, which is about 150 seats more than the current lounge. Different spaces within the lounge are tailored to various needs: dining, working, resting and spending time with your travel companions,” said Meri Järvinen, Head of Airport Customer Experience.
The lounge’s design, led by Studio Joanna Laajisto, captures the essence of the Nordics: peaceful, natural, and inviting. Wooden textures, soft forms, and warm colours reflect the Finnish landscape’s serenity. Furniture from renowned Nordic design brands, such as Artek, Nikari, and Gubi, adds a touch of local craftsmanship to the setting. The new lounge offers spectacular views of the runway and the airport gate area.
Key Features of the New Finnair Lounge
Elegant and Functional Design
The new Finnair Lounge embodies a harmonious blend of functionality and aesthetic appeal. The interiors, crafted by Studio Joanna Laajisto, are inspired by the natural beauty of the Nordic landscape. The use of wooden textures and soft forms creates a serene atmosphere, allowing travellers to unwind before their flight. The lounge’s decor includes furniture from iconic Nordic brands such as Artek, Nikari, and Gubi, emphasizing local craftsmanship and design excellence.
Ample Seating and Versatile Spaces
One of the standout features of the new lounge is its increased capacity. With seating for up to 440 guests, the lounge offers 150 more seats than the previous one, ensuring that travellers can find a comfortable spot even during peak times. The lounge is divided into distinct areas to cater to various needs. Whether you wish to dine, work, rest, or socialize with your travel companions, the lounge has a dedicated space for you.
Exclusive Finnair Platinum Corner
To enhance the experience for its most loyal customers, Finnair has introduced the Finnair Platinum Corner. This exclusive area is reserved for Finnair Plus Platinum and Platinum Lumo members, offering a higher level of privacy and luxury. The Platinum Corner is designed to provide a serene retreat where elite members can relax and enjoy personalized services.
Culinary Delights and Refreshments
A highlight of the new Finnair Lounge is its exceptional dining experience. The lounge features a variety of culinary options to satisfy diverse palates. Guests can enjoy a selection of fresh, locally sourced dishes that reflect the flavours of the Nordic region. From light snacks to hearty meals, the lounge’s menu is designed to cater to every taste. Additionally, a well-stocked bar offers a range of beverages, including fine wines, spirits, and non-alcoholic options, ensuring that every guest’s preferences are met.
State-of-the-Art Facilities for Work and Leisure
For business travellers, the new lounge provides state-of-the-art facilities to ensure productivity on the go. High-speed Wi-Fi, ample power outlets, and quiet workspaces allow guests to stay connected and complete their tasks efficiently. For those seeking relaxation, the lounge offers cosy seating areas, reading materials, and entertainment options. The stunning views of the runway and airport gate area add to the overall ambience, making it a pleasant place to spend time before a flight.
Finnair’s Commitment to Sustainability
In line with Finnair’s commitment to sustainability, the new lounge incorporates several eco-friendly features. The design emphasizes the use of natural and recycled materials, reducing the environmental impact. Energy-efficient lighting and climate control systems are implemented to minimize energy consumption. By prioritizing sustainability, Finnair ensures that travellers can enjoy a luxurious lounge experience while contributing to the preservation of the environment.
Accessing the New Finnair Lounge
The new Finnair Lounge is accessible to Business Class Classic and Flex ticket holders, as well as Finnair Plus Gold members. Travellers who do not qualify for complimentary access can purchase lounge access as a travel extra during ticket booking, through the Manage booking option, or via the Finnair app. This flexibility allows a broader range of passengers to experience the comfort and amenities of the new lounge.
Customer Feedback and Future Enhancements
Finnair values customer feedback and continually seeks to improve its services. The development of the new lounge was driven by feedback from Finnair Plus tier members, highlighting the airline’s commitment to meeting and exceeding customer expectations. Moving forward, Finnair plans to continue refining its lounge offerings and exploring new ways to enhance the travel experience for its passengers.
For more information, visit Finnair.com.
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