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New Delhi:Emirates’ focus on meeting and exceeding customer expectations both in the air and on the ground were recognised with four accolades at the Business Traveller Middle East 2017 Awards.
At a ceremony attended by key travel industry executives, Emirates was crowned “Best Airline Worldwide”. It was also named “Airline with the Best First Class”, “Airline with the Best First Class Lounge” and “Best Frequent Flyer Programme”.
Adel Al Redha, Emirates’ Executive Vice President and Chief Operations Officer, said: “Our customers are at the heart of our brand. In every step of the customer’s journey, we thoroughly and regularly examine the product to achieve a high level of customer care. Providing a truly memorable experience is about continually innovating across our product and offering a personal touch and a warm welcome. Moreover, our Skywards accolade solidifies the programme’s standing as an industry-leading loyalty programme that offers Emirates customers value through exceptional privileges and benefits. We are honoured to be recognised for our efforts by Business Traveller Middle East’s readers.
Emirates wins Best Airline Worldwide
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