BLR Airport: The Epitome of Excellence in India and South Asia

by Travel Mail
3 minutes read
BLR Airport: The Epitome of Excellence in India and South Asia

BLR Airport named “The Best Regional Airport in India and South Asia” and “2nd World’s Best New Airport Terminal” by Skytrax

Bengaluru’s Kempegowda International Airport (BLR Airport) stands tall as a beacon of excellence in the realm of aviation, recently adding prestigious titles to its repertoire. Awarded the coveted title of “Best Regional Airport in India and South Asia” at the esteemed 2024 Skytrax World Airport Awards, BLR Airport has once again proven its mettle in the competitive landscape of airports.

Skytrax Recognition: A Testament to Superior Services

The recognition bestowed upon BLR Airport by Skytrax, a leading authority in the aviation industry, is a testament to its unwavering commitment to delivering unparalleled services to its passengers. The title of “Best Regional Airport in India and South Asia” is a result of a comprehensive customer satisfaction survey, where passengers lauded BLR Airport for its efficiency, convenience, and overall experience.

Terminal 2: A Marvel of Modern Aviation

Terminal 2 of BLR Airport has further solidified its position as a global leader by clinching the second position as the “World’s Best New Airport Terminal.” This accolade is a testament to the cutting-edge design, state-of-the-art facilities, and seamless passenger experience offered by Terminal 2. Since its inauguration in 2023, Terminal 2 has garnered widespread acclaim, including a UNESCO Prix Versailles World’s Most Beautiful Airport award and LEED platinum certification for its sustainable practices.

Industry Recognition at Passenger Terminal Expo

The prestigious Skytrax awards ceremony, held at the Passenger Terminal Expo in Frankfurt, Germany, on April 17, 2024, served as a platform to celebrate excellence in the aviation industry. Attended by industry stalwarts, including CEOs, Presidents, and senior management from airports worldwide, the event underscored BLR Airport’s standing as a global leader in airport services.

Leadership’s Commitment to Excellence

Mr. Hari Marar, Managing Director and CEO of Bangalore International Airport Limited, expressed pride in BLR Airport’s achievements, emphasizing the commitment to delivering exceptional services. He highlighted that the recognition not only honours the airport but also serves as a catalyst for further enhancements to the passenger experience.

Endorsement by Skytrax CEO

Edward Plaisted, CEO of Skytrax, commended BLR Airport for its continued dedication to quality and innovation. He noted that BLR Airport’s global reputation for excellence continues to soar, with Terminal 2 representing a significant milestone in enhancing the customer experience.

Rigorous Evaluation Process

The Skytrax World Airport Awards are globally recognized as a benchmark for airport excellence, with rigorous evaluations conducted across various aspects of airport operations. BLR Airport’s victory in the 2024 awards was the result of meticulous assessments of check-in procedures, arrivals, transfers, shopping facilities, security, immigration processes, and departures at the gates.

Global Feedback for Comprehensive Insights

Feedback for the 2024 awards was collected from passengers of over 100 nationalities, spanning a seven-month survey period and encompassing over 550 airports worldwide. This extensive feedback provided valuable insights into the customer experience, allowing BLR Airport to continuously refine its services and facilities to meet the evolving needs of travellers.

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