Bhagwan Balani, a seasoned luminary with over 28 years of experience in luxury hospitality, has assumed the prestigious role of General Manager at the iconic ITC Maratha, Luxury Collection Hotel in Mumbai. This appointment marks a significant milestone in the journey of both Bhagwan and the hotel.
A Decade of Excellence
Over the past decade, Bhagwan has held the distinguished position of General Manager in various luxury hotels. He brought his expertise to renowned establishments like The Leela, Hyatt, and Hilton, consistently upholding the highest standards of luxury service while driving profitable business performance.
A Commitment to Excellence
As General Manager, Bhagwan’s primary focus will be to drive revenue and maintain ITC Maratha’s reputation as a trusted Indian hospitality brand with 22 years of operational excellence. Guest satisfaction will remain paramount at the ITC Maratha, Luxury Collection Hotel Mumbai.
Bhagwan Balani’s Accolades
Bhagwan Balani’s remarkable achievements have not gone unnoticed. He was honoured as Mumbai’s Best General Manager by CMO Asia in July 2023, and he was recognized as one of the Top Most Hospitality Icons as a General Manager by the World Leadership Congress & Awards in March 2022. Bhagwan has also received citations from Hospitality Superstars, hosted by the World Federation of Hospitality Professionals & Stars of the Industry Group, in February 2018, February 2019, and February 2020.
Bhagwan’s performance-driven approach, coupled with his dedication to guest service and effective people management, earned him the title of Best General Manager at the Haute Grandeur Global Hotel Awards in 2017. Under his leadership, the hotels he managed have received numerous accolades at prestigious events such as the Global Spa Awards, World Luxury Hotel Awards, Conde Nast Traveler Readers Travel Awards, and GeoSpa Asia Spa India Awards, to name just a few.
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