SEASONED HOSPITALITY LEADER WITH EXTENSIVE LUXURY AND OPERATIONS EXPERTISE TO LEAD THE NEXT PHASE OF GROWTH FOR THE TWIN PROPERTIES.
Manali Gupta has been appointed as the Cluster General Manager for Grand Mercure Mysore and ibis Styles Mysuru. With over 18 years of experience in luxury hospitality and hotel operations, Manali brings a strong record of accomplishment in operational excellence, guest experience, team leadership, and brand positioning across renowned hospitality brands.
A homegrown hospitality professional, Manali began her journey with The Leela through its Management Training Program after completing her industrial training with the brand. Over the years, she steadily progressed through various leadership roles across leading hospitality brands, including an international stint with an Accor hotel in Dubai. Most recently, she was associated with Raffles Udaipur as Director of Operations.
Before this appointment, she held leadership positions with renowned hospitality brands including Marriott, Hyatt, Accor, Starwood, and The Leela. Throughout her career, she has played a key role in strengthening hotel operations, enhancing guest experiences, and driving overall business performance across luxury and upscale hospitality environments, with extensive expertise in Rooms Division and hotel operations leadership. In 2022, she was also recognised with a prestigious Hotelier Award during her tenure as Director of Rooms, further reflecting her commitment to operational excellence and guest satisfaction.
In her new role, she will oversee the strategic and operational leadership of both hotels, further strengthening their positioning in the Mysuru hospitality landscape. Speaking on her appointment, Manali shared, “I am delighted to take on this new responsibility with Grand Mercure Mysore and ibis Styles Mysuru. Both hotels have a strong identity rooted in culture, guest experiences, and heartfelt hospitality. I look forward to working closely with the teams to build on this foundation, create meaningful guest journeys, and further strengthen the hotels’ positioning in the market.”
A passionate dog lover and proud pet parent to a rescued fur baby, Manali is known to instantly melt at the sight of puppy eyes. Originally from Kolkata, she is a foodie, coffee enthusiast, and an explorer at heart.
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